“Brand New Day health plan has used the assistance and auditing expertise of Shelley Segal and her team for over 10 years. The Plan continues to select them year after year to help with audits and projects because of their auditors are always experts who are timely, professional, flexible, and helpful in preparing us for CMS audits. We like that they use CMS protocol enabling us to learn to meet standards and protocol, and identify what we need to adjust. They not only point out our weaknesses but provide advice regarding steps we could take to reach our goal of 100% compliance. A big “plus” is that they respond quickly with citations and clarifications. We can always count on them.”
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